City Hall Business Office & Utilities

Pay Business Taxes

The Business Office Manager is also the Business Tax Clerk. The manager can be reached by phone at (931) 729-4246, Ext 103.

Office Hours: M-F 8:00 a.m. - 4:30 p.m.
102 E. Swan St.
Centerville, TN 37033 

Utility Billing Procedures

 To pay your utility bills or business taxes, you have these options

  1. Set up an auto draft (with your checking account)
  2. Pay in person at our office on Swan St.
  3. After-hours night drop (located in the drive-thru)
  4. Call our 800 number (877-470- 6350)
  5. Or pay online. You can create an account to view your bill online and pay.  If you are paying your bill after it was turned off for nonpayment, do not use this method until it is current again.   

Business License Application

Are you considering opening a business in Centerville? If so, please visit the TN Department of Revenue website at www.tn.gov/revenue.

Effective as of 6/4/2021: When you are ready to apply for your license, use the business license application form, which you can download, Business License Application, to get approval from the Business Office. Please fill it out, return it to the Centerville business office with your $15 application fee, and give both to Kasey Bates, Business Office Manager.

Administrative Staff

  • Lori Pullen

    Lori Pullen

    Human Resources

    (931) 729-4246, Ext 107
    20 years of service, in current position since Sept 2019

    These are the primary duties of the Payroll / HR Office:

    • Check Writing. Writing the checks to pay the city’s bills after they have been properly coded for the correct fund by the City Recorder and processed in the business office. Seven departments require the individual tracking of all payments and files.
    • Payable Files. Maintaining the files for all payable actions.
    • Time Sheets.  Processing weekly timesheets submitted by each employee for the office to calculate the pay for the biweekly paychecks. The police and dispatchers require special tracking of holidays when they must work and for overtime and compensatory time off.
    • Payroll. Managing the payroll for about 125 employees, which includes the volunteer fire department. There are about 62 full-time employees to pay.
    • Health Insurance. Managing the city's health insurance programs and contributions to each employee's plan as well as reporting requirements by the Affordable Care Act.
    • Retirement Plans. Managing the city's part of retirement programs, 401K plans, and 457 plans. The mayor has a separate retirement program.
    • Fund Accountability. Transmitting funds from bank accounts to cover all checks paid.
    • Monthly Reports. Preparing monthly reports for the Census Bureau and other government entities.
    • Drug Testing. Tracking the results of drug testing.
  • Becky Martin

    Becky Martin

    Utility Billing

    (931) 729-4246, Ext 106
    Office Hours: M-F 8:00 a.m. - 4:30 p.m.

    Employed by the City since 1996
    28 Years of Service

    Utility Billing

    The Town of Centerville manages approximately 4,500 utility accounts. Sewer and Sanitation accounts are limited to those within the city limits. Gas and water accounts extend beyond city limits, where water and gas lines make services available to a much larger area.

    Becky Martin manages the accounts to ensure proper billings. She also sets up automatic bank drafts for customers who prefer to have the bank make their payments automatically.

    One point of confusion, Becky reports is, the City always bills for the prior month, not the current month. That allows a grace period and time for the post office to deliver mail to and from City offices.

    Billing Information

    Your first utility bill will be for the previous 30 days of service. We have four billing cycles and four due dates, dependent upon a customer's location. Your bill is mailed ten days before it is due. If it is paid on or before the due date, you pay the Net Amount. If you are late, you will be assessed a 10% penalty and must pay the Gross Amount. If your bill is not paid by the 10th day after your due date, your service will be suspended, and you will be required to pay the bill and a $50.00 reconnect fee. This fee must be paid upfront and cannot be added to your bill.

  • Josie Petersen

    Josie Petersen

    Building Inspector

    (931) 729-4246, Ext. 111

    Josie Petersen supervises commercial development within Centerville city limits. If you plan to subdivide any property or have questions about residential or commercial buildings, contact Ms. Petersen. Use the following link to apply for all types of construction or development.

    Job Duties

    As the city building inspector, there are three different, but related, focuses to her job - City Building Inspector is her title, and she does the BUILDING INSPECTIONS, but she is the person to see about PROPERTY MAINTENANCE and ZONING ORDINANCES.

    Background and Certifications by the State

    Ms. Petersen began her career at the Hickman County Planning & Zoning office in 2017, during which time she obtained her building inspector license.

    The Building Inspector Position

    Petersen does building inspections, but most of her work is for property maintenance or property zoning issues. Such issues get recorded on the appropriate forms, which may be accessed below. Violations can be filed in two ways. The best way is for citizens who see a violation to file the appropriate form with the building inspector's office. Petersen can also issue a complaint.

    Frequently Asked Questions

    You can come into the office and fill out applications and pay deposits or you may email us the applications, at [email protected]. Payment will be made after all paperwork has been completed and received.